If you've ever found yourself at the mercy of a bumbling trainee when talking to your bank's call centre, help is at hand.

This partnership will allow live streaming video to be available ... phone software (Los Angeles Times) New software will coach call centre trainees online (The New Zealand ...

Find the latest scenario News at allvoices, where anyone can report from anywhere. Get scenario news as it happens. ... New software will coach call centre trainees online ...

Feb 15, 2010 ... Next Article: New software will coach call centre trainees online · Business headlines · More Business headlines ...

New software will coach call centre trainees online · Tips to save your business money. January 2010 5 Technology Predictions for the New Year ...

People in our call centres are the face of Telstra as each day, our consultants interact ... delivering training and helping to launch new campaigns within the centre. ... sales coaching, emerging leader and executive leadership programs. ... Team leaders and centre managers will help you identify the development ...