Customer Service and the Telephone
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The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers customer service and the telephone.
Product Information
- Author Dennis Becker, Paula Becker
- E A N List
- Edition 1
- I S B N 0786302240
- Manufacturer McGraw-Hill
- Number Of Items 1
- Number Of Pages 100
- Publication Date 1994-05-01
- S K U 0786302240
- Studio McGraw-Hill
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